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Q11. Rate your level of proficiency with Microsoft licensing models and product use right (PUR). 

A. Very High 

B. High 

C. Moderate 

D. Low 

E. Very Low 

Answer:


Q12. You plan to assess the SAM processes of a customer. You communicate roles, analyze the infrastructure, and conduct onsite discussions. 

You need to identify how to improve the SAM processes. 

What should you do? 

A. Generate an inventory report. 

B. Generate a SAM planning report. 

C. Develop a project implementation plan. 

D. Perform a SAM optimization assessment. 

Answer:


Q13. Your customer has 80 computers. 

You need to recommend a tool to collect hardware and software inventory information. 

Which tool should you recommend? 

A. eOpen 

B. Microsoft Software Inventory Analyzer (MSIA) 

C. Microsoft Volume Licensing Service (MVLS) 

D. SAM ROI Calculator 

Answer:


Q14. Rate your level of proficiency with audit procedures (i.e. ITIL SAM-related standards, ISO/IEC 19770 standards). 

A. Very High 

B. High 

C. Moderate 

D. Low 

E. Very Low 

Answer:


Q15. Your customer plans to replace several physical servers for virtual servers. The customer does not plan to modify the software inventory. 

The customer signs all financial statements and confirms that all fixed asset reports are complete. 

You need to reconcile an inventory against the fixed asset report. 

Which inventory should you reconcile? 

A. configuration management database (CMDB) desktop hardware inventory 

B. configuration management database (CMDB) server hardware inventory 

C. Windows Server license inventory 

D. Windows Server Client Access License (CAL) inventory 

Answer:


Q16. You manage all software licenses for a company named Contoso, Ltd. Contoso licenses all Windows desktop computers under an OEM licensing agreement and all Microsoft Office Professional licenses under a volume licensing agreement. 

Following an acquisition, Contoso plans to transfer all licenses to an unaffiliated company named Litware, Inc. 

You need to transfer all licenses from Contoso to Litware. 

Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.) 

A. Complete a transfer request form for all Office licenses. 

B. Complete a transfer request form for all Windows licenses. 

C. Transfer all desktop computers from Contoso to Litware. 

D. Transfer all Certificate of Authenticity (COA) stickers from Contoso computers and to Litware computers. 

Answer: A,C 


Q17. You have a report that contains all hardware inventories for a customer. 

The customer purchases upgrade licenses for Microsoft Office installations. All computers run the most up-to-date version of Office. 

You need to ensure that all upgrade licenses are in compliance. 

What should you do? 

A. Review all Certificates of Authenticity (COAs). 

B. Compare the inventory to the upgrade licenses. 

C. Assign each upgrade license to a valid original license. 

D. Generate a Microsoft Product License Advisor (MPLA) report. 

Answer:


Q18. Your customer purchases 80 Windows-based desktop computers that have Microsoft Office Professional preinstalled. The customer does not have Microsoft Software Assurance. 

You need to create a single image for all computers that is compliant with product licensing. 

Which media should you include in the image? 

A. Windows Vista Business OEM Office Professional OEM 

B. Windows Vista Business OEM Office Professional Volume Licensing 

C. Windows Vista Business Volume Licensing Office Professional OEM 

D. Windows Vista Business Volume Licensing Office Professional Volume Licensing 

Answer:


Q19. Your customer allows employees to purchase and install software on company computers. 

You need to ensure that the customer can take advantage of volume licensing. 

What should you do? 

A. Identify and purchase all software through approved software vendors. 

B. Collect all hardware inventory information and then identify all approved hardware vendors. 

C. Implement a software discovery tool and then generate a Microsoft Product License Advisor (MPLA) report. 

D. Request a Microsoft License Statement (MLS) and then generate a Microsoft Product License Advisor (MPLA) report. 

Answer:


Q20. You are validating inventory accuracy for a customer. 

You gather the following data about the installation of Microsoft Office: 

•All licenses are for Office Professional Edition. 

•Many computers report multiple installations of Office. 

•The customer purchased all Office licenses through volume licensing. 

You plan to generate an inventory detail report. 

You need to include the appropriate number of Office installations in the report. 

Which number should you include? 

A. All reported installations of Office. 

B. One installation of Office per computer. 

C. The number of authorized installations of Office. 

D. The number of installations of Office currently in use. 

Answer: