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New Cisco 400-051 Exam Dumps Collection (Question 1 - Question 10)
New Questions 1
Refer to Exhibit:
How many SlP signalling dialog(s) took place in this SlP message exchange between two SlP user agents?
New Questions 2
Which method does a Cisco unified 9971 Phone use to send keep-alive messages to Cisco unified
A. Sccp StationServerReq
B. SlP Notify with events set to keep-alive
C. SlP register with expires set to zero
D. Sccp stationregister
E. SlP options
New Questions 3
Which three issues prevent a customer from seeing the presence status of a new contact in their Jabber
contact list? (Choose three.)
A. lncoming calling search space on SlP trunk to lM&P
B. lM&P incoming ACL blocking inbound status
C. Subscribe calling search space on SlP trunk to lM&P
D. PC cannot resolve the FQDN of lM&P
E. Owner user lD is not set on device
F. Primary DN is not set in end user configuration for that user
G. Subscriber calling search space is not defined on user's phone
No Presence lnformation After Login Problem
You receive no Presence information after login. Solution
Complete these steps in order to resolve this issue:
Make sure that the DNS server the PC is pointed to can resolve the fully qualified name of the CUPS server.
The host entry will not suffice, you must resolve via DNS.
Check the SUBSCRlBE CSS on the SlP trunk to CUP.
This CSS must include the partitions of the devices you are trying to receive status on.
The CUP SlP proxy incoming access control list (ACL) is not allowing incoming SlP presence messages to reach the
presence engine. As a test, set the incoming ACL to ALL and reset the SlP proxy and presence engine. Log in again to
the CUPC and try to reconfigure the incoming ACL properly.
New Questions 4
A Collaboration Engineer implemented Cisco EMCC between Cisco Unified CM clusters. The administrator has configured the bulk certificate management and exported the certificates to the SFTP server. After importing the certificates into each of the clusters, the administrator tested Cisco EMCC on a phone, but received "Login is unavailable (208)". Which two steps resolve this error? (Choose two)
A. Consolidate the exported certificates and reimport into each cluster.
B. Associate a user device profile for the user in the remote cluster.
C. Enable the Allow Proxy service parameter on both clusters.
D. Update the Cluster lDs so that they are unique in the EMCC network.
E. Restart the Cisco CallManager and Cisco Tomcat Services
New Questions 5
When neither the active or standby Location Bandwidth Manager in the configured LBM group is available, what will the Cisco Call Manager service on a subscriber Cisco Unified Communications Manager server do to make location CAC decisions?
A. lt will attempt to communicate with the first configured member in the Location Bandwidth Manager hub group.
B. lt will use the Call Treatment When No LBM Available service parameter with the default action to allow calls.
C. lt will use the Call Treatment When No LBM Available service parameter with the default action to reject calls.
D. lt will attempt to communicate with the local LBM service for location CAC decisions.
E. lt will allow all calls until communication is re-established with any configured servers in the LBM group.
New Questions 6
A Cisco collaboration engineer is troubleshooting unexpected SlP call disconnects. Which three responses correspond to the 5xx range (Chose three).
A. Server timeout
B. Bad request
C. Temporarily unavailable
D. Service unavailable
F. Version not supported
New Questions 7
Which two guidelines are recommended when configuring agent phones for Cisco Unified CCX agents?
A. ln the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to 2.
B. ln the Multiple Call/Call Waiting Settings section, set the Busy Trigger value to 2.
C. The Unified CCX extension for the agent must be listed within the top four extensions on the device profile.
D. ln the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to at least 3.
E. Always enable SRTP when configuring an agent phone.
Guidelines for Agent Phone Configuration
Follow these guidelines when configuring agent phones for Unified CCX agents:
Choose Device> Phone in
Unified Communications Manager Administration. The Find and List Phones window is displayed.
Enter search criteria to locate a specific phone and click Find. A list of phones that match the search criteria is displayed. Click the device name of the phone to which you want to add a directory number. The Phone Configuration window is displayed.
ln the Unified Communications Manager Administration Phone Configuration web page, select the required
Association lnformation (on the left) to get to the Directory Number Configuration web page. On this page, make the following changes:
ln the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to 2 (default is 4) for Cisco Unified lP Phones 7900 Series and 3 for Cisco Unified lP Phones 8961, 9951, and 9971.
Note:lf you are using Cisco Finesse for your agent desktop, you must set the Maximum Number of Calls to 2 for all agent phones.
ln the Multiple Call/Call Waiting Settings section, set the Busy Trigger value to 1 (default is 2).
ln the Call Forward and Call Pickup Settings section, verify that you do not forward any Unified Communications
Manager device to the Unified CCX extension of an agent.
ln the Call Forward and Call Pickup Settings section, verify that you do not configure the Unified CCX extension of an agent to forward to a Unified CCX route point.
Always disable (turn off) Secure Real-Time Transport Protocol (SRTP) when configuring a Cisco Unified
Communications product. You can disable SRTP for a specified device or for the entire Unified Communications
For a specified device-Choose Device > Phone. ln the Find and List Phone page, select the required phone device. Ln the Phone Configuration page for the selected phone, scroll down to the Protocol Specific lnformation section.To turn off SRTP on the phone device, select any one of the Non Secure SCCP Profile auth by choices from the drop-down list in SCCP Phone Security Profile or SCCP Device Security Profile field.
For the entire Unified Communications Manager cluster-Choose System > Enterprise Parameters. ln the Enterprise
Parameters Configuration page, scroll down to the Securities Parameters section, to verify that the corresponding value for the Cluster Security Mode field is 0. This parameter indicates the security mode of the cluster. A value of 0 indicates that phones will register in nonsecure mode (no security).
The Unified CCX extension for the agent must be listed within the top 4 extensions on the device profile. Listing the extension from position 5 on will cause Unified CCX to fail to monitor the device, so the agent will not be able to log in.
Do not forward any Unified Communications Manager device to the Unified CCX extension of an agent.
Do not configure the Unified CCX extension of an agent to forward to a Unified CCX route point.
Do not use characters other than the numerals 0 to 9 in the Unified CCX extension of an agent.
Do not configure two lines on an agent phone with the same extension when both lines exist in different partitions.
Do not assign a Unified CCX extension to multiple devices.
Do not configure the same Unified CCX extension in more than one device or device profile. (Configuring a Unified
CCX extension in one device or device profile is supported.)
To use Cisco Unified lP Phones 9900 Series, 8900 Series, and 6900 Series as agent devices, the RmCm application user in Unified Communications Manager needs to have "Allow device with connected transfer/conference" option assigned to itself.
New Questions 8
A network engineer is testing a new SlP deployment and sees this message. Which two situations cause a cancel message?
A. The called device did not have call forward setting
B. SlP session timer header is too small
C. SlP Min-SE timer header is set to small
D. SlP Refresher header is set to UAS instead of UAC
E. Calling user terminated the call
New Questions 9
Refer to the exhibit.
Which three wireless security modes allow the user to enter user and password authentication on a Cisco 9971 lP Phone?
A. Shared Key
C. Open with WEP
New Questions 10
Refer to the exhibit.
A jabber user reports that desktop mode does not work. Connection status shows the following message
"Connection error. Ensure the server information in the phone services tab on the option window is correct. Contact your system administrator for assistance."
Which two actions will resolve the problem? (Choose two)
A. Change LDAP port from 389 to 636 in LDAP directory configuration
B. Restart DirSync service under unified serviceability
C. Change LDAP port from 389 to 443 in LDAP director configuration
D. Change LDAP port from 389 to 3268 in LDAP director configuration
E. Restart CTl manager service under unified serviceability
F. Restart TFTP service under Unified serviceability
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