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Q11. Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager?
D. User management
E. Media devices
Q12. When you attempt to add a phone to the Cisco Unified Communications Manager Express using the GUI interface, the error "No New Phone to Add" appears. Which command is causing the error?
A. No auto-reg-ephone
B. No service ephone-reg
C. SIP-ua no auto-reg-ephone
D. stcapp ccm-group 1
Q13. A user reports that several IP phones in a single department are displaying a continuous "registering" message. Which fault domain should be investigated?
A. network router
B. Cisco Unified Communications Manager subscriber node
C. network switch
D. IP phones
E. SIP gateway
Q14. Use the exhibits below to answer the question.
A new phone has been added to the Cisco Unified Communications Manager, but is not registering properly. What is causing this failure?
A. Device Pool cannot be default
B. phonei_css is the incorrect calling search space2
C. 9971 Phones do not support SIP
D. The location Hub_None has not been activated
E. MAC address is incorrect
The host name is a unique, fixed name that is automatically assigned to the phone based on its MAC address. However, here we see that the configured MAC address is 8478ACF71D1F, but the host name shown on the 9971 Phone Information diagram shows the host name as 8478ACE71D1F.
Q15. Which two components are needed before a user can be assigned to a Presence node? (Choose two.)
A. Cisco Unified Communications Service
B. service profile
C. phone button template
D. mobility profile
E. device profile
Q16. A company has a 5-digit dial plan. A junior engineer inquires about the directory number external masks. Why are external masks used?
A. to block calling number identification
B. to enable called number identification
C. to convert the calling directory number to the PSTN routable calling directory number
D. to associate a directory number with a SIP endpoint
Q17. An end user is unable to sign into Jabber. Assuming that network connectivity has been verified, which three settings for the end user should be checked? (Choose three.)
A. Jabber Advanced Settings
B. Cisco Unified Communications Manager Service Profile
C. Cisco Unified Communications Manager User Management
D. Cisco Unified Presence Server Advanced Settings
E. Cisco Unified Presence Server Application Listener
F. Cisco Unified Presence Server System Topology
G. Jabber Version
Q18. Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the overall health of their Cisco cluster?
B. Cisco AXL Toolkit
C. Cisco CTL Client
D. Cisco JTAPI
E. Cisco TAPS
Q19. An end user has an 7945 IP phone, but is unable to launch any of the IP phone applications. A network engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified Communications Manager.
How should the engineer instruct the user to launch the IP phone applications?
A. Select the "?" button on the IP phone.
B. Select the globe button on the IP phone.
C. Select Settings > User Preferences.
D. Select Settings > Device Configuration.
Q20. An end user is experiencing performance issues with their IP phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur?
A. Cisco Quality Report Tool
B. System Log Management
C. Cisco CDR Analysis and Reporting
D. Cisco JTAPI