Q31. A field technician must reset a single 7965 IP phone so that it will be discovered on the network again and request an IP address from DCHP. Which steps should the network engineer provide? 

A. Have field technician select the Settings button on phone, then dial # # * * * 

B. Have field technician select the Settings button on phone, then dial # # * # # 

C. Have field technician select the Settings button on phone, then dial * * # * * 

D. Have field technician select the Settings button on phone, then dial * * # # # 

Answer:


Q32. After getting reports that users cannot make calls out to the PSTN, a network administrator opens the Cisco Unified Communications Manager Administration web page and begins to review route patterns. Why would the administrator look here when troubleshooting PSTN connectivity troubles? 

A. A route pattern contains a list of gateways that can reach the PSTN. 

B. A route pattern contains dial plan information for calling the PSTN. 

C. A route pattern contains the necessary privileges for calling the PSTN. 

D. A route pattern contains a list of SIP trunks that can reach the PSTN. 

Answer:


Q33. RAG DROP 

Answer: 


Q34. To control telephony costs, management wants to restrict who can place long distance calls. Which two options allow for this restriction? (Choose two.) 

A. calling search space 

B. partitions 

C. route groups 

D. SIP trunk 

E. gateway 

Answer: A,B 


Q35. Which Cisco Unified Communications Manager system report shows high and low call volume patterns? 

A. CAR report 

B. QoS by Gateway 

C. QoS by call types 

D. Traffic summary 

E. Traffic summary by extension 

Answer:


Q36. Which four actions can be selected with the Bulk Administration Tool in Cisco Unity Connection? (Choose four.) 

A. Create 

B. Modify 

C. Migrate 

D. Update 

E. Delete 

F. Export 

G. Purge 

H. Manage 

Answer: A,D,E,F 


Q37. A company has invested in an on-premises VoIP solution. For design simplicity purposes, network engineers have opted to use a single VLAN for both data and voice traffic. Shortly after implementing IP phones, customers are reporting problems. 

Which two potential problems may be reported about the calls as a result of this design decision? (Choose two.) 

A. jitter detected in voice calls 

B. problems with email latency 

C. slow internet download speeds 

D. choppy voice calls 

E. PCs are getting IP addresses but phones are not 

Answer: A,D 

77. A user is assigned more than one directory number. Which option allows one voicemail box to serve both directory numbers? 

A. Alternate Extension 

B. Notification Devices 

C. Alternate Names 

D. Message Settings 

E. Caller Input 

F. Mailbox 

Answer:


Q38. A technician is preparing to activate the needed services in Cisco Unified Communications Manager to integrate with an IM and Presence server. Which four services must be enabled? (Choose four.) 

A. Cisco TFTP 

B. Cisco AXL Web Service 

C. Cisco CTI Manager 

D. Cisco Messaging Interface 

E. Cisco Intercluster Lookup Service 

F. Cisco Extended Functions 

G. Cisco Unified Communications Manager 

H. Cisco Directory Sync 

Answer: A,B,C,G 


Q39. A voice engineer configured a Cisco Unified Presence client for a new employee. The CSF device and user are associated, but the end user cannot make a call using Cisco Unified Personal Communicator softphone mode..Which configuration item should be checked next to identify the issue? 

A. Client service framework 

B. Common device configuration 

C. Calling search space 

D. Route pattern 

Answer:


Q40. Which describes how to provide a third directory number button and a BLF speed dial for twelve of the Cisco Unified IP Phone 7965? 

A. Modify the Standard User softkey template. 

B. Copy the Standard User softkey.template, name it, and add the requested features. 

C. Copy the Standard 7965 SCCP.phone button template, rename it, and add the requested features. 

D. It is not possible to add a third DN and a BLF.speed dial to the IP Phone 7965 IP. 

Answer: